MI
Mohamed I
1 reviews | Active since Mar 2009
26 Feb 2015, 11:02
Paid for gumtree ad and its not active
I paid to promote my ad, money went through my account and the ad is still not active. There is no contact number and emailing your support is useless cos they reply few days later or never. refund my money if you cannot promote my ad
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Replies (1)
Gumtree South Africa's replyOfficial
26 Feb 2015, 16:27Hello Mr M Ismail,
I'm sorry to hear that, I have responded to your email and provided some additional information about your account in my response.
In regards to your ad, it is currently on the site. All ads ads may take a few hours to pass through our system and become visible to other users on the site, this is also applicable for featured ads. We hope you will understand that this is intended to provide a safer and more enjoyable classified experience.
If you require any further assistance, please don't hesitate to contact our help desk.
Gumtree Community Support
I'm sorry to hear that, I have responded to your email and provided some additional information about your account in my response.
In regards to your ad, it is currently on the site. All ads ads may take a few hours to pass through our system and become visible to other users on the site, this is also applicable for featured ads. We hope you will understand that this is intended to provide a safer and more enjoyable classified experience.
If you require any further assistance, please don't hesitate to contact our help desk.
Gumtree Community Support
Gumtree South Africa's reply26 Feb 2015, 16:27
Official
Hello Mr M Ismail,
I'm sorry to hear that, I have responded to your email and provided some additional information about your account in my response.
In regards to your ad, it is currently on the site. All ads ads may take a few hours to pass through our system and become visible to other users on the site, this is also applicable for featured ads. We hope you will understand that this is intended to provide a safer and more enjoyable classified experience.
If you require any further assistance, please don't hesitate to contact our help desk.
Gumtree Community Support
I'm sorry to hear that, I have responded to your email and provided some additional information about your account in my response.
In regards to your ad, it is currently on the site. All ads ads may take a few hours to pass through our system and become visible to other users on the site, this is also applicable for featured ads. We hope you will understand that this is intended to provide a safer and more enjoyable classified experience.
If you require any further assistance, please don't hesitate to contact our help desk.
Gumtree Community Support