lB
lesly B

1 reviews | Active since Dec 2015

02 Dec 2015, 19:43

no refund for false advertising

Saw an ad for a vehicle for sale on junkmail. Put in an offer for the amount advertised. Got an invoice from gumtree stating what needs to be done for the sale to go through. Did everything they asked. Then the client came with a different amount after the amount had been paid told him to cancel the transaction and he said it cannot be done as the goods needs to be delivered and rejected on delivery before a refund can be done. Now Gumtree says that I need to pay the balance before I can receive a refund or it will take 7yrs. The amount on the invoice was from them and was the advertised amount which was paid. I want a refund as the client wants a higher price for the vehicle that was not accepted by me.

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply02 May 2023, 21:58
Official
Hello leslycelgriffin,

We are very sorry to hear about this.

I'm afraid, though, that this is part of a **** that is circulating on other classified sites where the ******* is pretending to use a **** Gumtree program.

To be 100% clear that Gumtree does not and will not \hold\" money on behalf of our buyers or sellers. Sales on the site are concluded directly between the buyer and the seller or through our endorsed safe transacting partners