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funkshway F

1 reviews | Active since Jul 2017

06 Jul 2017, 14:03

No filtering of item posted in wrong categories

<p>Gumtree South Africa lack of filtering add has made it pointless is posting and paying for adds.</p> <p> </p> <p>The spamming of unrelated content in the areas that I post pushed my adds to the back. I let them know about this problem a few times via there comment at the bottom of adds but they have done nothing. Still seeing Wendy House spams in DAY tool areas.</p> <p> </p> <p>Please fix this!</p>

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Replies (2)
Gumtree South Africa
Gumtree South Africa's reply07 Jul 2017, 11:54
Official

Hello Jonathan,

Thank you very much for bringing this to our attention

We recently created a dedicated Wendy house category to ensure that the DIY category has more relevant ads listed in it. We will investigate these users and make sure they are moved to the correct category.

Gumtree is a community led website and we rely on the reports to bring these ads to our attention.Please continue to report these users to us by using the “Report this ad” button located on the right-hand side of the specific ad.This will alert our team of the user so that we can take further action.

We do apologise for the inconvenience caused by this matter

If you ever need any assistance, please feel free to reach out to us at our help desk -https://help.gumtree.co.za/ or by using our Live Chat function.

Kind regards,
The Gumtree Team

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funkshway F's update09 Jul 2017, 21:42
Reviewer Update

Thanks for the response, but well see if that works.