No feedback on why Ads have been removed and account seems revoked.

I recently put through 3 ads for my company. I initially got notification that all 3 ads had been activated. A while later I got an email to say Ad ID: ********** ********** ********** 9309 was removed. Through your online section on Tuesday this week, I sent you an email asking why as I believed my ad was confirming to your rules. I didnt get a response to that. Yesterday I emailed again and it's certainly over 18 hours ago, and still no response. To add insult to injury my other two ads were also removed, but for these I never got notification of that. And I see now I cannot even log into my account. This is a legitimate business that I operate, with 5 direct employees and 10 seasonal employees. The domain is also a business one - todays.co.za. It's disappointing when one feels they are being stone walled especially by a big company such as yours. Certainly not a way to handle a client. My personal account has been with you guys for +7 years I think, and have paid for ads along the way, this makes one re-think.