NV
Nick V
1 reviews | Active since Dec 2014
09 Feb 2015, 12:44
NO CONFIRMATION RESPONSE TO AD PLACEMENT
I have been trying to place an ad (ad ***) in the Property Section of Gumtree for more than a week, without any success. Although the ad is accepted and notice is given that a confirmation email would be sent, NOTHING HAPPENS. I have repeatedly tried to contact Gumtree for some feedback via their website without any response from them at all. The delay, of more than a week, might not be important to Gumtree, but to me it is of crucial importance. I have been a loyal registered user of Gumtree for some years and I am most disappointed with this seemingly shoddy treatment.
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Gumtree South Africa's replyOfficial
02 May 2023, 21:58Hello stonypoint44,
Hi Nick,
So sorry! Unfortunately it appears that your reference to the 'Jackass penguin colony' unfortunately conflicted with a filter and the ad was mistakenly removed. I'm bringing this information to the filters manager. However, I've reinstated your latest ad for you, and hopefully at the time of your next posting this will not be experienced.
I had checked cases opened at the help desk with your email, and saw only one from today titled \No response yet\".
Hi Nick,
So sorry! Unfortunately it appears that your reference to the 'Jackass penguin colony' unfortunately conflicted with a filter and the ad was mistakenly removed. I'm bringing this information to the filters manager. However, I've reinstated your latest ad for you, and hopefully at the time of your next posting this will not be experienced.
I had checked cases opened at the help desk with your email, and saw only one from today titled \No response yet\".
Gumtree South Africa's reply02 May 2023, 21:58
Official
Hello stonypoint44,
Hi Nick,
So sorry! Unfortunately it appears that your reference to the 'Jackass penguin colony' unfortunately conflicted with a filter and the ad was mistakenly removed. I'm bringing this information to the filters manager. However, I've reinstated your latest ad for you, and hopefully at the time of your next posting this will not be experienced.
I had checked cases opened at the help desk with your email, and saw only one from today titled \No response yet\".
Hi Nick,
So sorry! Unfortunately it appears that your reference to the 'Jackass penguin colony' unfortunately conflicted with a filter and the ad was mistakenly removed. I'm bringing this information to the filters manager. However, I've reinstated your latest ad for you, and hopefully at the time of your next posting this will not be experienced.
I had checked cases opened at the help desk with your email, and saw only one from today titled \No response yet\".