SF
Shaun F
1 reviews | Active since Dec 2015
02 Dec 2015, 09:28
Locking accounts for no reason
I had placed an ad for a motorcyle of my dads .<br> I had turned down dealing with a customer because of his ****** attitude .<br> He promised to report my ad .<br> Gumtree removed ad and locked account without investigating matter .<br> Olx and junkmail treat you much better .<br> Gumtree should wait a day or 2 before just locking accounts
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Replies (1)
Gumtree South Africa's replyOfficial
02 Dec 2015, 22:50Hello takariss,
Very sorry to hear about your experience.
However, please keep in mind that user safety is very important to us. That is why we must act on Reports that we receive.
That being said, we do understand that there may be those who abuse our reporting systems from time to time. That is why we welcome posters to appeal deletions and blocks through our Help Desk:
http://help.gumtree.co.za/
That being said, an agent will reach out to you to get more details about this situation.
Thank you,
Gumtree Team
Very sorry to hear about your experience.
However, please keep in mind that user safety is very important to us. That is why we must act on Reports that we receive.
That being said, we do understand that there may be those who abuse our reporting systems from time to time. That is why we welcome posters to appeal deletions and blocks through our Help Desk:
http://help.gumtree.co.za/
That being said, an agent will reach out to you to get more details about this situation.
Thank you,
Gumtree Team
Gumtree South Africa's reply02 Dec 2015, 22:50
Official
Hello takariss,
Very sorry to hear about your experience.
However, please keep in mind that user safety is very important to us. That is why we must act on Reports that we receive.
That being said, we do understand that there may be those who abuse our reporting systems from time to time. That is why we welcome posters to appeal deletions and blocks through our Help Desk:
http://help.gumtree.co.za/
That being said, an agent will reach out to you to get more details about this situation.
Thank you,
Gumtree Team
Very sorry to hear about your experience.
However, please keep in mind that user safety is very important to us. That is why we must act on Reports that we receive.
That being said, we do understand that there may be those who abuse our reporting systems from time to time. That is why we welcome posters to appeal deletions and blocks through our Help Desk:
http://help.gumtree.co.za/
That being said, an agent will reach out to you to get more details about this situation.
Thank you,
Gumtree Team