MT
Mpho T

1 reviews | Active since Jan 2018

06 Sept 2020, 09:06

Jozi Lifestyle online furniture

I brought couches on the 11/05/20 and on the 17/07/20 when I went to fetch them they were in a wrong colour and instead of being a 5 seater they were a 4 seater. The owner wanted me to pay the full price and then told me on the day of collecting that if I don't want the sofas I need to pay a cancelation fee of 10%. Why would I pay cancelation fee when I came to collect the sofas and the mistake was on her part (wrong colour and the number of seats). These terms were not discussed and I was never notified about the colour change. When I refused to take the sofas and asked for my refund... The owner blocked me. On gumtree sa please follow up on the companies using your platform some of them are ****** like Mrs Sandy.

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply08 Sept 2020, 20:22
Official
Hi Mpho. So sorry to hear about your experience. Could you please get in touch with us, via help.gumtree.co.za, so we can make a note of your experience, on this user's account?