Gumtree South Africa is Pathetic and have dismally failed

Gumtree used to be excellent, but have dismally failed and become a headache. they just dump your ads for no known reason and there is no way to contact them either to find out exactlyy why they deleted your ad. Its impossible to get hold of them to see exactly what the problem!!! posting an ad has become an impossible task and has at times taken me literally 3 to 4 hours and still not able to post an ad. Another thing is that they also expect you to pay for your supposedly 'FREE AD' Very disappointed in Gumtree. They are pathetic to use as an advertising tool.