KL
Kevin L
1 reviews | Active since Aug 2018
21 Aug 2020, 14:22
Gumtree is the worst
I wish I could give zero stars as this is my 2nd Gumtree complaint without resolution....I am simply trying to sell a phone and whenever I place the ad it gets reviewed and after a while it goes 'live'(I receive an email confirming this), minutes after that the ad disappears and when questioned why they do not reply. I understand that there are general rules when placing an ad but I have followed all those rules.
Its strange that I cant sell a phone but Gumtree allows ********s to place obvious ****-ads, I guess the individual/s who give the 'ok' for which ad makes the cut is the type of individual who would fall for such ****s.
ultimately I feel that Gumtree is not playing the game fairly.
Helpful (0)
Replies (1)0
Replies (1)Gumtree South Africa's replyOfficial
25 Aug 2020, 12:13Hi Kevin. Thanks for getting in touch. I have taken a look at your account, and i can't seem to see that any of your Ads are not appearing? They are all active? If you are still experiencing difficulty, could you please contact our helpdesk, via help.gumtree.co.za, using the 'Contact us' option, so we can take a look, and advise you? We are here to help. Looking forward to hearing from you.
Gumtree South Africa's reply25 Aug 2020, 12:13
Official
Hi Kevin. Thanks for getting in touch. I have taken a look at your account, and i can't seem to see that any of your Ads are not appearing? They are all active? If you are still experiencing difficulty, could you please contact our helpdesk, via help.gumtree.co.za, using the 'Contact us' option, so we can take a look, and advise you? We are here to help. Looking forward to hearing from you.
