SR
Samantha R

1 reviews | Active since May 2016

24 Apr 2017, 07:30

Gumtree is harassing me

<p>I posted ads on Gumtree about two months ago. Due to an issue on their side I had to use more than one emial address. I removed my ads and now Gumtree will not stop harassing me on both email addresses! I have sent emails asking to be removed from their mailing list. One employee explained to me that Gumtree has had a website update and sent out a survey in an effort to receive feedback. I do not care why you are sending me emails! Just STOP! I will blow this situation thoroughly out of proportion. I have been emailed at 02:00 in the morning for two weeks, I recieve emails more than three times a week. Is this how you try to get users to come back? By harassing and spamming them? This is the last warning.</p>

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply24 Apr 2017, 11:10
Official

Hello Samantha,

I’m very sorry to hear about the situation

I've asked one of our support agents to contact you to help with the situation

If you ever need any assistance, please feel free to reach out to us at our help desk - https://help.gumtree.co.za/ or by using our Live chat function.

Kind Regards

The Gumtree Team