1 reviews | Active since Dec 2016
Gumtree have been giving me Issues
<p>Gumtree, has seen that I have posted numerous adds, and have blocked my account for not posting according to their bylaws.</p> <p> </p> <p>My adds are almost identical to those that exist currently on their site yet theirs are still visible. </p> <p> </p> <p>Gumtree have not responded to my emails during working hours and have responded to what seems like, whenever they please.</p> <p> </p> <p>My account is blocked and it's crippled my business.</p>
Hello Tashendra,
I'm very sorry to hear about the situation
We aim to assist our users 7 days of the week. Our agents work shifts which is why it might have taken longer for us to answer your email after the initial reply. We do our best to reply to our users within 24 hours.
I have taken a look at our system and it would appear that the problem has been resolved and your ad is currently active. If there is anything else that you need assistance with, please feel free to reach out to us at the Gumtree help desk:
https://help.gumtree.co.za/
If you come across any ads that aren't in line with our policies, please report them to us by using the "Report ad" button located on the right-hand side of the ad. This will bring the ad to our attention and we will take further action.
Kind Regards
The Gumtree Team
Hello Tashendra,
I'm very sorry to hear about the situation
We aim to assist our users 7 days of the week. Our agents work shifts which is why it might have taken longer for us to answer your email after the initial reply. We do our best to reply to our users within 24 hours.
I have taken a look at our system and it would appear that the problem has been resolved and your ad is currently active. If there is anything else that you need assistance with, please feel free to reach out to us at the Gumtree help desk:
https://help.gumtree.co.za/
If you come across any ads that aren't in line with our policies, please report them to us by using the "Report ad" button located on the right-hand side of the ad. This will bring the ad to our attention and we will take further action.
Kind Regards
The Gumtree Team