mE
melanie E

1 reviews | Active since Oct 2015

28 Oct 2015, 20:23

Gumtree don't enforce their policies..

We have been selling on Gumtree for years now and spend more than R50 000 annually on top ads(enhanced listings) on gumtree. Gumtree has policies against duplicate adverts, but it seems as if they do not enforce it. Seller: Decibel_Audio_&_Accessories has more than 80 pages of items, of which hundreds are repeats. Why is this allowed? If gumtree allows this, we would demand refubnds for all top adverts as paid since our top ads bear no advantage if another company repeats adverts daily and has hundreds of duplicate adverts. In fact, they will get more response having more adverts whilst we will have only singular clicks/views on our adverts. In an marketing environment, it makes no sense whatsoever to even spend a cent more on gumtree. Rather do the same as those who gets away with ******...

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply02 May 2023, 21:58
Official
Hello justmy view,

Please know that we do actively check the site for these types of violations.

However, with thousands of new ads being listed on Gumtree every day, it can be difficult to screen every single ad. We also find that some users that violate our policies are also very persistent and always looking for new ways to get past our systems and site moderation team.

That is why we greatly appreciate when community members, like you, bring these types of things to our attention.

We have also made it easy for you to report an ad or user directly. To the right of every ad (underneath the \Email poster\" form)