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Warren P

1 reviews | Active since Oct 2020

06 Nov 2020, 10:35

Gumtree Declutterthon: A Chance to Win or A Sucker for Punishment

As I am a frequent and faithful lister of products on Gumtree, I have recently been subjected to the "Gumtree Declutterthon". The emails I have received with my "special codes" were titled "Gumtree Declutterthon: Here's your code for your chance to win!" Well, from my experience playing the game, I have no chance to win!

Every time I access the game on Gumtree's Facebook Platform I have to fill in my name, email address, cellphone number & the special code I have been given. Every time. It's quite time consuming if you've done this a number of times.

I have now played the "game" on 35 occasions, if my calculations serve me correct. As those of you who have played will be aware, each "game" allows you a chance to select a single box on a large square containing 9 boxes. After checking my selection on being shown the result, I noticed that of the 9 boxes, 3 contain red crosses meaning you haven't won anything. The other 6 boxes contain prizes of up to R1000. Wow, a 6 out of 9 chance to win, you may think. Think again.

Every time I have played the "game" I a red cross has been revealed after my selection, meaning that my odds of winning are less than that you'd find in any casino... in other words, where I should have a 66.67% chance of winning every time I play (35 times, remember), I have won on absolutely none of them. Zilch. Zero. 0%!

Nearly two weeks ago I wrote to Gumtree via their customer support messaging system asking them for comment. As of yet I have received no comment whatsoever. I am not going to suggest anything with this review other than to say I must be the unluckiest person on this planet. Read between the lines if you choose.

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply06 Nov 2020, 17:20
Official
Hi Warren. Thank you for your feedback. I did check for your email, I can't seem to find it? The game is  a competition, and there is a chance at winning, just like all competitions, there are some who win, and some who don't. We have had many winners, who have won vouchers. If you do have any questions though, you are welcome to email ***. Best of luck, and I do hope you keep trying.