kW
karen W
1 reviews | Active since Aug 2011
18 Sept 2015, 17:45
********** seller on gumtree but they dont remove
There a ********** seller on gumtree i reported it to gumtree but despite all the evidence they dont remove his ads yet olx removes *****lent sellers straight away get rid of this guy !!!!
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Replies (1)
Gumtree South Africa's replyOfficial
22 Sept 2015, 22:16Hello missie333,
Apologies if you felt that our response was not fast enough. Although, I see you did speak with and agent and they were able to resolve this for you.
Please know that we devote a great amount of resources to the prevention and removal of ****s from the site.
We do encourage users to use the Report This Ad tab on every ad if they ever encounter something suspicious on the site. However, we ask that users please include details as to why they believe an ad to be *****.
While we do our best to get to these flagged ads as quickly as possible, we do not instantly remove an ad that has been reported, the ad must first be reviewed by a site moderator before it is removed. We have this system in place to help to our best to also curb any abuse of the Report This Ad tool.
Please also be aware that we will also look into ads that have been reported through our Help Desk.
You can also contact us there to get faster answers to your questions then by posting on Hello Peter:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
Apologies if you felt that our response was not fast enough. Although, I see you did speak with and agent and they were able to resolve this for you.
Please know that we devote a great amount of resources to the prevention and removal of ****s from the site.
We do encourage users to use the Report This Ad tab on every ad if they ever encounter something suspicious on the site. However, we ask that users please include details as to why they believe an ad to be *****.
While we do our best to get to these flagged ads as quickly as possible, we do not instantly remove an ad that has been reported, the ad must first be reviewed by a site moderator before it is removed. We have this system in place to help to our best to also curb any abuse of the Report This Ad tool.
Please also be aware that we will also look into ads that have been reported through our Help Desk.
You can also contact us there to get faster answers to your questions then by posting on Hello Peter:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
Gumtree South Africa's reply22 Sept 2015, 22:16
Official
Hello missie333,
Apologies if you felt that our response was not fast enough. Although, I see you did speak with and agent and they were able to resolve this for you.
Please know that we devote a great amount of resources to the prevention and removal of ****s from the site.
We do encourage users to use the Report This Ad tab on every ad if they ever encounter something suspicious on the site. However, we ask that users please include details as to why they believe an ad to be *****.
While we do our best to get to these flagged ads as quickly as possible, we do not instantly remove an ad that has been reported, the ad must first be reviewed by a site moderator before it is removed. We have this system in place to help to our best to also curb any abuse of the Report This Ad tool.
Please also be aware that we will also look into ads that have been reported through our Help Desk.
You can also contact us there to get faster answers to your questions then by posting on Hello Peter:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
Apologies if you felt that our response was not fast enough. Although, I see you did speak with and agent and they were able to resolve this for you.
Please know that we devote a great amount of resources to the prevention and removal of ****s from the site.
We do encourage users to use the Report This Ad tab on every ad if they ever encounter something suspicious on the site. However, we ask that users please include details as to why they believe an ad to be *****.
While we do our best to get to these flagged ads as quickly as possible, we do not instantly remove an ad that has been reported, the ad must first be reviewed by a site moderator before it is removed. We have this system in place to help to our best to also curb any abuse of the Report This Ad tool.
Please also be aware that we will also look into ads that have been reported through our Help Desk.
You can also contact us there to get faster answers to your questions then by posting on Hello Peter:
http://help.gumtree.co.za/
Thank you,
Gumtree Team