bB
bmace B

1 reviews | Active since Jul 2017

17 Jul 2017, 12:44

***** ON MY CREDIT CARD

<p>I advertised recently on Gumtree. After about a week, I was offered the opportunity to bump my ad up for R33. I did this and paid with my credit card. I never use that card except for emergencies. A week later I was hit with ***** on my card. Standard Bank cancelled my card and sent me a new one, but it is very diffifult to actually get the money back. My credit card information can only have been intercepted at Gumtree. By the way, I was never debited for the R33 as stated.</p>

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply18 Jul 2017, 13:07
Official

Hello Beverley,

We are very sorry to hear about what happened

All payments made on the Gumtree website are securely processed through our payment partner. Transactions use 128-bit encryption to securely process your transaction and protect your confidential information.

One of our support agents will contact you shortly so that we can investigate further

We do apologise for any inconvenience caused

Kind regards

The Gumtree Team