CJ
Chris J

1 reviews | Active since Dec 2020

11 Dec 2020, 10:49

F*******ck Gumtree

I am sorely disappointing that I even have to select a start rating for the gumtree site before writing a review.

Tried for weeks to post an add. No cant because its just gone when you log in. Go to live chat and they say they will get back via email. Seconds later you get this email

Hi there, Christopher Thanks for your email. I am afraid that your ads have been removed and your access restricted because they are inappropriate for the Gumtree site. We reserve the right to remove ads in accordance with our terms of use as seen on the website:

Then when you try going back to chat to ask why. the agent just tells you the same thing end ends the chat.

It has come to my attention that gumtree is trying to make it impossible to post a free add. I posted the same add a while back and paid for it, magic happens, it was online in seconds. Not even in pending. And this was the property add section.

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Replies (2)
CJ
Chris J's update11 Dec 2020, 10:54
Reviewer Update
I am now on gumtree trying to post another add. This is what I got after adding as much information as possible. Have been waiting for the chat that is "Busy" since 8am. It is now 11:53
Ja ne. I am sure if I paid for this add also it would be flashing all over the place.

Dear Gumtree user,

Your Ad; 2 Bedroom flat Bellville, ***, was removed because the property advertised was missing specific information.

When reposting your ad, please expand on the written description of the property. Including information on the neighbourhood, nearby amenities, any features of the property, and clear, and correctly oriented pictures will help your ad get more attention on Gumtree.Based on our experience, well-crafted ads that include all the relevant information are much more successful at attracting interested buyers.

If you have any questions, please contact us via our Helpdesk.

You can read all of our site policies by clicking here: Gumtree's Policies.Thanking you for your cooperation and support,

The Gumtree Team
Gumtree South Africa
Gumtree South Africa's reply14 Dec 2020, 11:16
Official
Thank you for your feedback. Please  contact us, via the help desk, on help.gumtree.co.za if you need further help.