YV
Yolande V

1 reviews | Active since Mar 2013

10 Oct 2015, 07:31

DO NOT TRUST GUMTREE

I was buying a vehicle that was advertised on Automart.The seller, Mr Walter Parsons from the UK, e-mailed me all the details.He told me he's making use of Gumtree to act as middle man cause he's residing in the UK at the moment & to make the transaction legit.I had to make the payment by Moneygram & then sent the proof to Gumtree.Thereafter they would inform the seller & the seller would proceed to make arrangements for the delivery of the vehicle to my home.As soon as I receive the vehicle and I'm happy, I must inform Gumtree & they will give the seller the Moneygram Ref Nr to collect the payment at an agent in the UK. After I made payment & Gumtree confirmed it, I e-mailed the seller to find out when delivery will be done to make arrangements to be at home, but was informed that he can't sell the vehicle to me anymore for R30000, he now wants R45000 & I have to pay another R15000 before the vehicle will be delivered.I immediately informed Gumtree & the seller that I want to cancel the sale & according to the purchase agreement that I received from Gumtree & the seller, I must be refunded within 24 hours max. Now Gumtree refuses and says I must wait 7 years for my refund.

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply14 Oct 2015, 06:20
Official
Hello yolande33,

We are very concerned about this report.

Unfortunately, what your are describing doesn't sound like Gumtree, rather I suspect this may be someone impersonating Gumtree.

We would like to speak to you about this situation in more detail, so an Gumtree agent will be contacting you shortly.

We do offer a service for selling Autos safely, but this does not sound like our system, which you can read more about here:

http://www.gumtree.co.za/pages/motofinn/

Unfortunately, there are those out there who are looking to exploit the trust that users have in the Gumtree brand by attempting to pretend to be us. We ask users to be especially suspicious should you encounter these people while on other listing sites.

Finally, please know that we are available to answer any questions or look into anything suspicious at our Help Desk:

http://help.gumtree.co.za/

Thank you,

Gumtree Team