LC
Lara C
1 reviews | Active since May 2015
25 May 2015, 09:55
Disappointed
Hi,<br> My boyfriend put his Samsung tab 10.1 on Gumtree for sale an intreasted buyer then contacted him,and decided to purchase it a Frederick Muller.He sent a proof of payment alongside with a certified ID copy.My boyfriend then gave him the tab the next day,I think he reversed the payment and then his driver tried to get more money in order to give the tab back.This issue needs to be dealt with seriously,I will never use Gumtree Gauteng ever again.
Helpful (0)
Replies (1)0
Replies (1)
Gumtree South Africa's replyOfficial
03 Jun 2015, 22:53Hello Lclara346D,
We are very sorry to hear of your experience.
I know that you have already reached out to a representative through our Help Desk (http://help.gumtree.co.za/) which is what we recommend.
However, I thought I should respond to help other users who might find themselves in a similar situation.
First of all, please know that we always recommend meeting face to face in a safe place and exchanging cash when ever possible. We also do not recommend dealing in money transfers or with couriers (as opposed to meeting that person face to face).
For these and other tips on staying safe on Gumtree and what to watch out for please see our Stay Safe page:
http://help.gumtree.co.za/pkb_Home?l=en_US&c=PublicKB%3ASafety_advice
Also, if you are ever not sure about a situation, feel free to reach out to us through our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
We are very sorry to hear of your experience.
I know that you have already reached out to a representative through our Help Desk (http://help.gumtree.co.za/) which is what we recommend.
However, I thought I should respond to help other users who might find themselves in a similar situation.
First of all, please know that we always recommend meeting face to face in a safe place and exchanging cash when ever possible. We also do not recommend dealing in money transfers or with couriers (as opposed to meeting that person face to face).
For these and other tips on staying safe on Gumtree and what to watch out for please see our Stay Safe page:
http://help.gumtree.co.za/pkb_Home?l=en_US&c=PublicKB%3ASafety_advice
Also, if you are ever not sure about a situation, feel free to reach out to us through our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
Gumtree South Africa's reply03 Jun 2015, 22:53
Official
Hello Lclara346D,
We are very sorry to hear of your experience.
I know that you have already reached out to a representative through our Help Desk (http://help.gumtree.co.za/) which is what we recommend.
However, I thought I should respond to help other users who might find themselves in a similar situation.
First of all, please know that we always recommend meeting face to face in a safe place and exchanging cash when ever possible. We also do not recommend dealing in money transfers or with couriers (as opposed to meeting that person face to face).
For these and other tips on staying safe on Gumtree and what to watch out for please see our Stay Safe page:
http://help.gumtree.co.za/pkb_Home?l=en_US&c=PublicKB%3ASafety_advice
Also, if you are ever not sure about a situation, feel free to reach out to us through our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
We are very sorry to hear of your experience.
I know that you have already reached out to a representative through our Help Desk (http://help.gumtree.co.za/) which is what we recommend.
However, I thought I should respond to help other users who might find themselves in a similar situation.
First of all, please know that we always recommend meeting face to face in a safe place and exchanging cash when ever possible. We also do not recommend dealing in money transfers or with couriers (as opposed to meeting that person face to face).
For these and other tips on staying safe on Gumtree and what to watch out for please see our Stay Safe page:
http://help.gumtree.co.za/pkb_Home?l=en_US&c=PublicKB%3ASafety_advice
Also, if you are ever not sure about a situation, feel free to reach out to us through our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team