pK
paul K

1 reviews | Active since Jul 2014

03 Aug 2015, 14:17

BEWARE OF GUMTREE -ADS STOPPED WITHOUT NOTICE

BEWARE OF THE GHOST CALLED GUMTREE<br> <br> I placed several ads with GUMTREE over the last 2 months. We never had a problem until without notice they stopped all my ads. I tried to get to the root of the problem without success.<br> <br> I got an answer that there were complaints about my ads. So without consulting me or asking me to rectify the ads they just stopped them. I believe that maybe competitors are bad mouthing my company because we deliver an outstanding product at an exceptional price.<br> <br> THE MOST FRUSTRATING THING ABOUT GUMTREE THEY HAVE YOU DEALING WITH AN UNKNOWN PERSON which may be a robot. GUMTREE DOES NOT LIST A PHYSICAL ADDRESS. DOES NOT LIST A PHONE NUMBER. DOES NOT LIST A MANAGERS NAME. IT IS SO FRUSTRATING DEALING WITH A GHOST.<br> paul Kilian<br> ***

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply03 Aug 2015, 14:57
Official
Hello paulkilian,

As clearly stated within your latest email exchanges with our support team (let me reassure you, we are all humans, we do not hire any robots at Gumtree) your access has been restricted due to successive community complaints.

We reserve ourselves the right to remove listings from the site in order to protect our users and you unfortunately won't be able to advertise with us going forward. We do not offer phone support but will be more than happy to answer any further query in a timely manner.

If you would like to learn more about these policies or have any questions, please feel free to contact us at our Help Desk:

http://help.gumtree.co.za/

Thank you,

Gumtree Team