WB
Willem B
1 reviews | Active since Jul 2015
24 Jul 2015, 22:16
Account locked loads of work down the drain
My account was locked without any explanation or communication, very frustrated as it took long hours to get the adverts on gumtree, what a waste of time. Reading through the complaints on same issues it seems this channel is the only route to get any response from gumtree. I would appreciate some explanation why im blocked without any communication with myself.
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Replies (1)
Gumtree South Africa's replyOfficial
26 Jul 2015, 16:53Hello wbrits777,
I'm sorry to hear of your experience.
However, I see that you were able to reach one of our agents through our Help Desk and they were in turn able to resolve this issue for you quickly.
For anyone else reading this who may be experiencing any issues or even if you just have a question, please know that the best way to reach us is to go directly through our Help Desk:
http://help.gumtree.co.za/
You can contact and agent through the Help Desk but you will also find many answers to frequently asked questions about Gumtree.
Thank you,
Gumtree Team
I'm sorry to hear of your experience.
However, I see that you were able to reach one of our agents through our Help Desk and they were in turn able to resolve this issue for you quickly.
For anyone else reading this who may be experiencing any issues or even if you just have a question, please know that the best way to reach us is to go directly through our Help Desk:
http://help.gumtree.co.za/
You can contact and agent through the Help Desk but you will also find many answers to frequently asked questions about Gumtree.
Thank you,
Gumtree Team
Gumtree South Africa's reply26 Jul 2015, 16:53
Official
Hello wbrits777,
I'm sorry to hear of your experience.
However, I see that you were able to reach one of our agents through our Help Desk and they were in turn able to resolve this issue for you quickly.
For anyone else reading this who may be experiencing any issues or even if you just have a question, please know that the best way to reach us is to go directly through our Help Desk:
http://help.gumtree.co.za/
You can contact and agent through the Help Desk but you will also find many answers to frequently asked questions about Gumtree.
Thank you,
Gumtree Team
I'm sorry to hear of your experience.
However, I see that you were able to reach one of our agents through our Help Desk and they were in turn able to resolve this issue for you quickly.
For anyone else reading this who may be experiencing any issues or even if you just have a question, please know that the best way to reach us is to go directly through our Help Desk:
http://help.gumtree.co.za/
You can contact and agent through the Help Desk but you will also find many answers to frequently asked questions about Gumtree.
Thank you,
Gumtree Team