QC
Quintus C

1 reviews | Active since Aug 2013

24 Apr 2025, 09:06

VERY POOR CUSTOMER SERVICE.

VERY POOR CUSTOMER SERVICE.

Since reasons I do not want to put here, I for the past year want to restart my RA here. NOTE! for over a year I have been emailing GTC and no one has taken the initiative to phone me or do this via email to effect a RA

0
Replies (5)
GTC (Pty) Ltd
GTC (Pty) Ltd's reply24 Apr 2025, 09:10
Official
Dear Mr. Clarges, please note that this is your second review around the same issue in the past 24 hours. We have responded to you and allocated a GTC consultant to call you. We have paid your claim out in October 2022 and will be contacting you within the next 30 mins.
QC
Quintus C's update24 Apr 2025, 09:14
Reviewer Update
HI

this is not about being paid out, this is bout starting a RA,
GTC (Pty) Ltd
GTC (Pty) Ltd's reply24 Apr 2025, 09:17
Official
Melvin Mpofana will be contacting you to assist. Your new reference number is ***.
QC
Quintus C's update05 May 2025, 12:19
Reviewer Update
Thanks, I was contacted, and we were able to initiate an RA, thanks guys
GTC (Pty) Ltd
GTC (Pty) Ltd's reply05 May 2025, 13:57
Official
Hi Mr. Clarges. We are glad that your request has been actioned and you have your R.A. Regards, GTC