UNPROFESSIONAL AND PAINSTAKINGLY SLOW SERVICE

It has been three extremely frustrating months trying to process a payment from GTC. Processes are constantly delayed, no ownership or accountability is taken from the Senior Portfolio Manager, and there is little to no communication. It's been the most unprofessional and painstaking process.... better yet... IT IS STILL NOT COMPLETE!! Please GTC... you need to rectify this and draw this process to a close..