Appaling Service!!!

I must express my deep disappointment with the service I have received from your company. On the 8th of July, I submitted a withdrawal request from my 2pot and was advised that the process would take 3–5 working days. Regrettably, more than two to three weeks have now passed and I am still awaiting the funds.

I have sent multiple follow-up emails, none of which have received a response. This lack of communication and accountability is wholly unacceptable, and I request urgent clarification and resolution.