After my claim delayed for more than 3 weeks to pay out, I finally got assistance from Zama who for the first time took my query serious after meaningless phone calls

After my claim delayed for more than 3 weeks to pay out, I finally got assistance from Zama who for the first time took my query serious after meaningless phone calls. She promised to call, and actually called back unlike a few that had promised but never followed through. Her service was exceptional, highly appreciated.