fM
frederik M
1 reviews | Active since Nov 2014
18 Dec 2023, 15:53
Terrible company
i have been trying for 2 weeks to get a response or help from this institution to cancel membership. 15 Phone calls went unanswered. During the day and when they answer the service can t be repeated. Dismal.
frikkie
Helpful (0)
Replies (3)0
Replies (3)
GTASA - Global Travel Alliance SA's replyOfficial
19 Dec 2023, 18:58Dear Sir,
Thank you for contacting us via HelloPeter.
We confirm that our Member Retentions Department sent e-mails to you 5, 13 and 14 December 2023 with alternative options and information regarding proceeding with the cancellation of your membership.
We sincerely apologize for the inconvenience caused.
We assure you of our desire to resolve your matter soonest.
Kind Regards
The Global Travel Team
Thank you for contacting us via HelloPeter.
We confirm that our Member Retentions Department sent e-mails to you 5, 13 and 14 December 2023 with alternative options and information regarding proceeding with the cancellation of your membership.
We sincerely apologize for the inconvenience caused.
We assure you of our desire to resolve your matter soonest.
Kind Regards
The Global Travel Team
GTASA - Global Travel Alliance SA's reply19 Dec 2023, 18:58
Official
Dear Sir,
Thank you for contacting us via HelloPeter.
We confirm that our Member Retentions Department sent e-mails to you 5, 13 and 14 December 2023 with alternative options and information regarding proceeding with the cancellation of your membership.
We sincerely apologize for the inconvenience caused.
We assure you of our desire to resolve your matter soonest.
Kind Regards
The Global Travel Team
Thank you for contacting us via HelloPeter.
We confirm that our Member Retentions Department sent e-mails to you 5, 13 and 14 December 2023 with alternative options and information regarding proceeding with the cancellation of your membership.
We sincerely apologize for the inconvenience caused.
We assure you of our desire to resolve your matter soonest.
Kind Regards
The Global Travel Team
fM
frederik M's updateReviewer Update
19 Dec 2023, 23:50You also suddenly contacted me yesterday after my HELLOPETER REVIEW AND AGAIN THIS MORNING. too LITTLE TOO LATE. An unhappy customer will tell his friends about a bad experience and who to associate with in future.
Unfortunately you do not fall in that class!
Unfortunately you do not fall in that class!
fM
frederik M's update19 Dec 2023, 23:50
Reviewer Update
You also suddenly contacted me yesterday after my HELLOPETER REVIEW AND AGAIN THIS MORNING. too LITTLE TOO LATE. An unhappy customer will tell his friends about a bad experience and who to associate with in future.
Unfortunately you do not fall in that class!
Unfortunately you do not fall in that class!
GTASA - Global Travel Alliance SA's replyOfficial
08 Jan 2024, 10:07Dear Sir
We confirm that our Member Retention Department has continuously been in contact with you via.
We apologize for missing your calls - kindly note that this has been addressed with our reception.
We value your feedback and look forward to assisting you.
Kind Regards
The Global Travel Team
We confirm that our Member Retention Department has continuously been in contact with you via.
We apologize for missing your calls - kindly note that this has been addressed with our reception.
We value your feedback and look forward to assisting you.
Kind Regards
The Global Travel Team
GTASA - Global Travel Alliance SA's reply08 Jan 2024, 10:07
Official
Dear Sir
We confirm that our Member Retention Department has continuously been in contact with you via.
We apologize for missing your calls - kindly note that this has been addressed with our reception.
We value your feedback and look forward to assisting you.
Kind Regards
The Global Travel Team
We confirm that our Member Retention Department has continuously been in contact with you via.
We apologize for missing your calls - kindly note that this has been addressed with our reception.
We value your feedback and look forward to assisting you.
Kind Regards
The Global Travel Team