1 reviews | Active since Oct 2017
GTSA - are Lyers about costs as well as subscription.
GTSA was sold to me about 6 years ago. at the time i asked the sales consultant if there woould be a cost to cancel the subscription, he clearly said no as long as the cost for ten years service bought was paid in full i paid that off in 4 yrs the subscription is now costing me money and i have never used it as the specials are not that special at all.
I decided this was a waste of money to be paying an amount for another 4 years since i have never used the subscription as the offers are way to expensive
Now i have to pay a cancellation fee when i specifically asked if i would have to pay a cancellation fee and was told no......... the sales person is a lyer and the company cannot give me what they promised.
Thank you for bringing your grievances to our attention.
We are sorry to hear about your poor experience during the sales process. The Consultants are trained to provide information as contained in the agreement and to refer to the termination clause.
We strongly value our members as they are the foundation of our business. We thus enlisted the help of the National Consumer Commission to advise on our termination process, which they have confirmed is in line with the Consumer Protection Act.
Please note that one of our Client Care Consultants will urgently contact you and provide you with cancellation options which we trust will be to your satisfaction.
Please note that the Global Travel Membership provides excellent discounted accommodation savings around the world. Please specify your budget so that the consultant can provide you with the optimal options.
Please further note that the expert knowledge and skills of the GTA consultants forms part of the service. They have a combined 250 years of experience and negotiation skills in the field. They serve as our members Travel PA's, taking care of every travel arrangement, including tours and booking of extra-curricular activities.
We look forward to assisting you and resolving your cancellation query.
Thanking you in advance
Kind Regards
The Global Travel Team
Thank you for bringing your grievances to our attention.
We are sorry to hear about your poor experience during the sales process. The Consultants are trained to provide information as contained in the agreement and to refer to the termination clause.
We strongly value our members as they are the foundation of our business. We thus enlisted the help of the National Consumer Commission to advise on our termination process, which they have confirmed is in line with the Consumer Protection Act.
Please note that one of our Client Care Consultants will urgently contact you and provide you with cancellation options which we trust will be to your satisfaction.
Please note that the Global Travel Membership provides excellent discounted accommodation savings around the world. Please specify your budget so that the consultant can provide you with the optimal options.
Please further note that the expert knowledge and skills of the GTA consultants forms part of the service. They have a combined 250 years of experience and negotiation skills in the field. They serve as our members Travel PA's, taking care of every travel arrangement, including tours and booking of extra-curricular activities.
We look forward to assisting you and resolving your cancellation query.
Thanking you in advance
Kind Regards
The Global Travel Team