1 reviews | Active since May 2017
False promises
<p>We attended a presentation at GTASA. All options was not explained and we decided to cancel. We spoke to Karin at HO and we cancelled within 5 working days. That is 20April 2017. Paperwork was done by me and confirmed with Karin that same day that she did received it. Promises were made that we can expect our deposit paid back this week. Today 4 May 2017 I phoned GTASA Karin not available and she will phone back they said. Same message previous and I had to phone again. Switchboard put me through to financial department and they said no cancellation registered and no refund on system. They will get back to me today. They are quick to get their money but I have to beg them to do their work and still waiting for my deposit of R7460. GTASA are not complying. I am very unhappy and service are poor. Reference no YTA08 (Tanya) for confirmation of presentation</p>
Dear adriaan-le-roux
Thank you for your post detailed here above.
It will be attended to as soon as we can.
A senior staff member will be making telephonic contact to establish the background to your situation.
We thank you for your patience herein.
The CCS Team
Dear adriaan-le-roux
Thank you for your post detailed here above.
It will be attended to as soon as we can.
A senior staff member will be making telephonic contact to establish the background to your situation.
We thank you for your patience herein.
The CCS Team
I just want to compliment Shanice Henry for her quick response to our problem. We did received proof of the credit. Your service is excellent and thanks for your help. Our problem has been resolved.
I just want to compliment Shanice Henry for her quick response to our problem. We did received proof of the credit. Your service is excellent and thanks for your help. Our problem has been resolved.