BAD CUSTOMER SERVICES

I TOOK A CELL PHONE CONTRACT WITH THIS COMPANY BUT LAST YEAR I THINK IN JULY OR AUGUST THE PACKAGE WAS DELIVERED BUT THE WAS NO CONTRACT I ASKED THE DELIVERY GUY FOR MY CONTRACT HE ADVISED THAT I NEED TO CALL HEAD OFFICE FOR IT I HAVE BEEN CALLING FOR THAT CONTRACT TILL TODAY 15 JUNE 2020 I HAVE NOT RECEIVED IT BUT THE DEBIT ORDER GO OFF ON MY ACCOUNT MONTHLY IM SICK AN TIRED OF THIS IM GOING TO CHANGE MY BANK SO THAT IT CAN OUT SOME SENSE IN THEIR MIND I WANT THE STATEMENT AND THAT CONTRACT.