1 reviews | Active since Dec 2023
Poor service
The most dreadful experience ever from this dealership, from the junior staff at the services departmentup to the dealr manager Robin.
Never have I ever received such poor service ever in my life where there was lack to no communication about my car going in for service for almost two weeks not knowing or being informed what was wrong with and when would it be ready. I had to phone daily for a follow up, with no concern but llwith lies and consecutive deceptions from them. They were neither bothered as to how I was driving to and from work or how I taking my children to school and to their doctors appointments. They just didn't care or even showed remorse as to how I was getting to work and running my daily errands.
They only responded after I logged a complaint to Nissan SA, pretending to care when they did not. I almost terminated my entire contract as a result of their bad customer services. Please run away that dealership is bad and poor.
