LJ
Lamees J

1 reviews | Active since Dec 2011

23 Jan 2024, 16:25

POOR / NON EXSISTENT SERVICE

Bought a pre-owned Ford eco sport 2017 in Sept 2022. When on our way on holiday 24th Dec 2023, car suddenly didn't want to start. Luckily this happened infront of my house. After about an hours struggle it was decided to check the battery. Where it was found battery was the problem....expiry date 25/5/2017. Brought this under Dealers attention. How was car roadworthied with an expired battery. Is this even the cars battery if it's a 2017 model car. As per my knowledge car battery is part of the checking list when car gets roadworthied. I am getting no response from anyone. Contacted the Dealer principal a person by the name of Shaun/Sean. Up until today he didn't even have the decency to respond to my emails nevermind a call back. Decided to take a drive in spoke to a person by the name of Charl who promised to get back to me. It's more than a week later, no feedback, no solution.

Just goes to show how Group 1 Nissan Kuislriver treat their customers and exploit women customers.

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