*********** workshop

I received a call from Nissan to take my xtrail in for a passenger side airbag replacement. My wife dropped off the car and when she collected it the Upper cubby hole's hinge was broken. We were informed that is was like that when we delivered the car which is *******. They refused to accept that they had in the course of replacing the airbag had broken the cubby hole. I escalated to Nissan but they just said that we must take it up with the dealer. They insisted that i had brought the car to then in that condition. They are *********** and i will not advise anyone taking their car there. if you are forced to, then make sure you take photo's of the area in which they will be working before they work on it.