Group 1 = zero customer service

All I can say is that I have never regretted anything more in my life than doing business with this company. I signed a purchase deal in November 2020 allready. It is now March 2021, still waiting for the vehicle to be at the spec that I purchased it for. This after the vehicle have been in their workshop for almost 3 weeks in total. The only thing you deliver on consistently is broken promises. And then lets not even mention that I traded in my vehicle in Desember and it was only settled by yourselves in February, and your response to me having to pay for two months for a vehicle not in my possession anymore was that I must go to the bank myself and sort it out. If there was a -5 out of 5 that would be my rating. my suggestion to any prospective customer is to rather walk than purchace a vehicle from Group1 Kuilsrivier.

I do not know if the problem is incompetance or just flat out lying to the customers face. In a word PATHETIC!