PW
Paul W

1 reviews | Active since Jan 2019

16 Sept 2020, 14:18

Group 1 misdiagnosis causes costs.

After complaining about a broken diff (noisy and oil spewing out of it) Group 1 just replaced the oil and gave the vehicle back saying the problem was solved. on my first 4x4 gravel road trip I was astounded to find the diff shot. They and Mahindra claim that although the problem was reported during the warranty period my vehicle is now out of warranty and they will charge me for the repairs. This will not do.....

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Replies (1)
Group 1 Nissan Kuils River
Group 1 Nissan Kuils River's reply17 Sept 2020, 09:11
Official
 
Thank you for taking the time to review us, Paul. We value our customers' feedback and want to resolve this matter. Kindly send us your contact details and account of your experience in order for the Dealer Principal to address your concerns. Group 1 Nissan Marketing Support Team