Dissatisfied with service

I have purchased a new car, Nissan Qashqai, which I received on 19 February 2016. The car started to give problem after 2 weeks and it has been said that there is a factory fault on these cars.<br> <br> Now that I have reported the matter to the Kuils River branch, I am not receiving the service that I signed up for. <br> <br> I must say that I have lost all trust in the Nissan brand, after being a client for less than a month. <br> <br> I might as well have purchased a used vehicle, but now I am left to pay a small fortune for a brand new vehicle with factory defects.