BW
Brent W

1 reviews | Active since Feb 2021

01 Sept 2021, 14:20

Come back tomorrow

We have 8 Nissan NP200 bakkies and therefore have to deal with Nissan. This morning we had an issue with one the vehicles in that the bakkie was filled by Q4 garage in Stikland and immediately thereafter it started jerking and eventually it would not start again. The garage owner now imp**** there was nothing wrong with his petrol. So i wanted Nissan to have a look and give us their professional opinion in order to quickly resolve the issue. This was about 08:00 in the morning and Nissan told us that they can only take our vehicle in the next morning. this was also not the first time we were told to come back the next day when dealing with this Nissan. We have started taking our vehicles to Haval in Cape Gate, a dealer much further away, but they get the job done. We wanted to use Nissan this time round, but again they are not there for the customer.

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Replies (1)
Group 1 Nissan Kuils River
Group 1 Nissan Kuils River's reply02 Sept 2021, 09:24
Official
We sincerely apologize for any inconvenience caused, Brent. - we were heavily booked-up for the day. Angelo did call back at 1 pm to enquire if we could have your vehicle towed to our workshop. Please feel free to contact our Workshop Manager, Nigel, if we can be of any further urgent assistance. Regards, Group 1 Nissan Management