LT
Louis T

1 reviews | Active since Nov 2020

03 Nov 2020, 06:59

Bad service Nissan Kuils River

Giving them 1 star is almost to much. I have a Nissan Tiida that went fir a airbag recall. This was in August already. a Week after work was done in my car , I notice that the left cover pops up. on inspection i saw centre cover is cracked. Took the car back and workshop manager told me the dont touch centre cover. so how did cover crack then? I phone Nissan SA customer care they call dealer and spoke on my behalf. Took car back last week. Not even 5 days and the left cover is popping up. Im just fed up with the service and the Workshop manager is giving people attitude. even the last time I took car in. no customer service. I also took time after his rudeness to call manager. waste of time. im still awaiting his call. A car with no problems and no cracks on cover came broken back. really not worth giving any stars on rating!!

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Replies (1)
Group 1 Nissan Kuils River
Group 1 Nissan Kuils River's reply04 Nov 2020, 12:51
Official
After a thorough investigation, we have concluded the vehicle's airbag was replaced on 19/8/20. Our service advisor only received a call on 25/8/20 about a cracked dashboard. The work done does not involve work on the dashboard & therefore the vehicle's dashboard was intact when it left our workshop