ML
Mamushi L

1 reviews | Active since Aug 2024

08 Dec 2015, 12:49

2 years of waiting for car seat clip rescuing kids

Hello Peter<br> <br> I bought new second hand Nissan Grand Livina between 23 - 30 April 2014 at Group1Nissan Kuilsriver.<br> <br> It had few items which needed attention pre-purchase, among which was the rear-seat belt clipper which was wrongly fitted from the factory (they fitted 2 middle clippers and 1 window clipper) which results in one of the rear window passengers (my child) without belt buckled.<br> <br> I reported this from the time of purchase and until now, the same is still true. I exhausted all avenues with the dealer to resolve this.<br> <br> I recently sent the vehicle for 75K major service, again i reported this problem. It's still not fixed and this continually put my passengers in danger of driving without belt.<br> <br> I need assistance with this as it's getting to 2 years now and a company of such reputation isn't coming forth with this simple matter.<br> <br> I need Nissan Kuilsrivier sued, or i will need a pay-out, or some sort of help to resolve this.<br> <br> Suing is for them to see this is serious.<br> Pay-out is a recompense and for me to go somewhere else to get this done as they didn't bother attending to it from sale time.<br> <br> Hope you can assist<br> Peter

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Replies (1)
Group 1 Nissan Kuils River
Group 1 Nissan Kuils River's reply08 Dec 2015, 13:25
Official
Hello ***,

Goog day Mr Letsoalo

The management of Group 1 Nissan Kuils River have been alerted of your concern and will be contacting you directly to discuss.

We trust that this will quickly be resolved.
Kind regards
Group 1 Nissan
Customer Service