

Grimaldi's Cucina & Sushi Bar
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Grimaldi's Cucina & Sushi Bar across 2 reviews. Grimaldi's Cucina & Sushi Bar hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Grimaldi's Cucina & Sushi Bar? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2025
I am extremely disappointed with my booking experience at Grimaldis, Cotswold, Hillcrest. I originally booked a table for my husband’s birthday on 3 June 2026 because we couldn’t celebrate on his actual birthday which was the 4th of June, however excitedly circumstances changed and I called and rescheduled for the 4th of June. I called and spoke to a staff member, a gentleman whose name started with T(can’t remember his actual name now) who confirmed a reservation for 1:00 PM on 4 June. On the day, I phoned to confirm the booking and was told the restaurant was closed for a private function and could not honour my reservation. No one contacted me beforehand to advise of this. As a result, our birthday plans were ruined. With such short notice, we could not secure another suitable restaurant booking and ended up having takeaway instead of the special celebration I had planned. I appreciate the apology but better communication and reservation management could have prevented this disappointment as we would never be able to celebrate this age again.
1 reviews | Active since Jan 2025
I am extremely disappointed with my booking experience at Grimaldis, Cotswold, Hillcrest. I originally booked a table for my husband’s birthday on 3 June 2026 because we couldn’t celebrate on his actual birthday which was the 4th of June, however excitedly circumstances changed and I called and rescheduled for the 4th of June. I called and spoke to a staff member, a gentleman whose name started with T(can’t remember his actual name now) who confirmed a reservation for 1:00 PM on 4 June. On the day, I phoned to confirm the booking and was told the restaurant was closed for a private function and could not honour my reservation. No one contacted me beforehand to advise of this. As a result, our birthday plans were ruined. With such short notice, we could not secure another suitable restaurant booking and ended up having takeaway instead of the special celebration I had planned. I appreciate the apology but better communication and reservation management could have prevented this disappointment as we would never be able to celebrate this age again.
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