MH
Myles H

1 reviews | Active since Sept 2016

28 Jun 2018, 09:26

Totally unacceptable website design service

I am having my website designed by 1-grid and it has been a very unpleasant and frustrating experience. For some reason the designers just cannot follow simple written instructions and their attention to detail is unacceptable. I am very, very disappointed

0
Replies (4)
Gridhost
Gridhost's reply28 Jun 2018, 10:39
Official

Hi Myles.

Sorry to hear you’ve had a bad experience, I will get the manager of the Web Services Team to contact you immediately.

Regards,

Geffin Jones.

Gridhost
Gridhost's reply28 Jun 2018, 10:39
Official

Hi Myles.

Sorry to hear you’ve had a bad experience, I will get the manager of the Web Services Team to contact you immediately.

Regards,

Geffin Jones.

MH
Myles H's update28 Jun 2018, 11:16
Reviewer Update
Hi - Ryno did call and left a message - I have phoned the number he left and after waiting on-hold for 10 minutes I hung up. Nawaal just sent me an email saying that everything was sorted and that the website was now 100% correct. When I checked it - there were still a number of errors - so still not happy
Gridhost
Gridhost's reply28 Jun 2018, 13:14
Official

Hi Myles.

I had a chat with Rayno and he confirmed that the website issue have now resolved. Please respond if this is not the case.

Regards,

Geffin Jones.