Poor service

Our experience with your company has totally been terrible. 1. The website is active and online only when you feel the need to be online, we constantly find ourselves looking at a offline website which when this is your only source of income is a problem.

2. When contacting your support service one has to use a R100 worth of airtime and 60 minutes of hanging on for no answer when eventually someone does answer they just put the phone down to make you call again, obviously meaning the employees you have in your company do not feel the need to actually do their jobs and help the client besides the rudeness and telephone manner.

3. When we send a email there is no response,

4. Adverting a live chat when there is no live chat available is obviously one of your guys strong points as we can see.

All in all your service is pathetic this is why we have moved to another service provider which is cheaper and offers more services (html, structured data, image sitemaps etc)

And we will be putting you on Hello Peter and Facebook as we do not see value for the money we have spent already, which im sure many of your clients has experienced.

Thanks for all the poor services. We hope to show some more clients in S.A where not to put there money, time and effort.