1 reviews | Active since May 2018
Nightmare Services
First Webafrica was bad, then Gridhost was terrible and now 1-grid ......
I have been billed numerous times for domains I have cancelled, they have partially refunded me as they continually have someone different responding to emails and getting domain refunds confused.
Today I continue the struggle to get my money returned - They are completely *********** and I have started now moving my services away.
Absolutely unacceptable service, disgraced.
Good day lloyd-kilbride
Sorry to hear about your displeasure towards our company. If there is an issue then we will fulfil our duty to resolve it as we only want our customers to be happy. If there was a break in communication then we will be happy to find out what happened to ensure that our processes are adjusted accordingly so that it doesn't happen again. Your details has been passed onto our billing team for investigation and they will be in contact once they are done. We will be in touch on the number listed on your account.
Regards
Zaheer
Best regards,
Good day lloyd-kilbride
Sorry to hear about your displeasure towards our company. If there is an issue then we will fulfil our duty to resolve it as we only want our customers to be happy. If there was a break in communication then we will be happy to find out what happened to ensure that our processes are adjusted accordingly so that it doesn't happen again. Your details has been passed onto our billing team for investigation and they will be in contact once they are done. We will be in touch on the number listed on your account.
Regards
Zaheer
Best regards,