1 reviews | Active since Apr 2014
GridHost Transactional ***** & Services Not Rendered
I registered two domains with Gridhost last week.
Realising the domains had not been registered for over a week I decide to contact support to enquire. Support assured me that the domains will be registered.
I decide to register the domain with Hetnzer. Within 2 minutes the domains are registered. I then get a message from Gridhost saying that they cannot transfer the domains to my hosting on Gridhost.
# 1 I tried to register domains # 2 Gridhost did not provide a service and register these domains # 3 Idid not register for any hosting with Gridhost as i could not without a domain .
This is blatant ***** and theft and the incident has been reported to relevant authorities.
I know a couple of people that work at Web Africa. Some I studied with. However I cannot recommend the service to anyone.
If you care about your money, or business then you need to stay away.
A big fan of entrepreneurs and how Matthew and Tim created a company that employs lots of people it saddens me to see such a company providing such a terrible service.
The company seems geared towards collecting your credit card details so they can bill you on a continuos basis. They have a myriad of payment call to actions, popups etc. I would not have a problem with this, if they actually provided a service.
Kindly process my refund request and delete my account as I do not want to be associated with this company. I do not want credit or anything. I just want my money back.
Client ID: 96899
Good morning Arthur
I am sorry to hear that. From what I understand the domains needs to be registered with name servers and we did not have any for the two you wished to register with us. The hosting package on your account is a free domain parking package that would have allowed us to register the domain. We apologize nonetheless. I sent your details over to our billing team to arrange the refund.
Regards
Good morning Arthur
I am sorry to hear that. From what I understand the domains needs to be registered with name servers and we did not have any for the two you wished to register with us. The hosting package on your account is a free domain parking package that would have allowed us to register the domain. We apologize nonetheless. I sent your details over to our billing team to arrange the refund.
Regards
