sS
shaz S

1 reviews | Active since Apr 2018

27 Apr 2018, 09:19

Gridhost personal touch-give credit where credit is due

i had to share this, give credit where credit is due,

just recetly joined gridhost, the kool consultent in the hosting department, Orien, helped me with my new hosting, which i migrated from my previous hosting company.

His service was more of a personal touch, and seems he really enjoyed what he did, and mentioned toi me he enjoined the challange i had with my files.

even though it might've been a simple solution, but the service and care, call backs, and running the business as his own, a company should treasue and thats a recipe for a succeseful company grwoth in a ny business

thnxs for reading my experience with grid host

0
Replies (2)
Gridhost
Gridhost's reply30 Apr 2018, 09:20
Official

Hi Liq

Thank you very much for taking the time to post a review. It means a lot knowing that you are taking time out of your busy day to leave some positive words for us. I already sent this feedback off to Orion and he was extremely grateful for the feedback. Should you have any other questions please do not hesitate to ask. We are more than happy to assist.

Best regards

Zaheer

sS
shaz S's update02 May 2018, 13:52
Reviewer Update
thought I’d share another current experience and issue as well. when i recently migrated to gridhost, had issues with loading my site. Kevin went as far as extending my hard drive space, which also played a role in resolving the issue. Moving forward, With regards to the additional i.d protection gridhost offered, was a kool add on, although, from the 17 April 18 till today, (2 may 18), still waiting, even though i called multiple times, doesn’t seem to get resolved without any solid explanation from them. Before joining i did ask, if there is i.d protection for .co.za, which they confirmed on numerious occasions.