1 reviews | Active since May 2017

21 Mar 2018, 03:30

Gridhost - bunch of clowns

Shocking bunch this, ordered a domain name which I was told was reserved, it took them almost 2 weeks to sort out payment in which case I lost the domain name. Bongani calls to ask me if I would like another domain name!!! Bwahahah joke this bunch, they have really dragged WebAfrica's name down - to the extent that im not sure i want to deal with them either. Bunch of clowns

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Replies (1)
Gridhost
Gridhost's reply22 Mar 2018, 07:37
Official

Hi Neil,

First we would like to express our deepest regret for the inconvenience caused.This situation is not ordinary and these incidents are not typical of us.Our developers is currently working on a critical task that any domain registration order should process the registrations without waiting for payments.

We are very sorry that this happened to you but rest assured this will not be the case in the future after our developers completes the task.We deeply value your relationship with Gridhost and are committed to providing you with the highest level of service.

Kind Regards

Kevin