GRIDHOST BILLING SERVICES NOT UP TO STANDARD
Gridhost used to be Web Africa. Never had a single problem with Web Africa. Since I'm dealing with Gridhost however I'm incurring problem upon problem dealing with issues relating to specifically billing. They've suspended my services twice without proper notification and cost me hours of my time to correct the status quo. This is NOT what I'm paying for.
Hello Tjaart. On behalf of Gridhost I would like to apologize for the issues you had with the billing system. I can assure you that there are plans in place to improve the way things are done here which includes billing. In fact, it is one of our priorities on the list.
Upon thorough review of the situation, I will request one of the Billing agents to contact you on the contact number supp****.
Regards
Kevin
Hello Tjaart. On behalf of Gridhost I would like to apologize for the issues you had with the billing system. I can assure you that there are plans in place to improve the way things are done here which includes billing. In fact, it is one of our priorities on the list.
Upon thorough review of the situation, I will request one of the Billing agents to contact you on the contact number supp****.
Regards
Kevin