Unauthorized Debit Order - Theft

<p>I cancelled my greencom service in April 2017, despite them taking nearly a moneht to respond to my cancellation request , about 17 emails later someone eventually picked up on the request and actioned it.</p> <p> </p> <p>2 months later, They randomly debited by account. It's not like they didn't cancel the debit order as I was not billed the previous month, they reinstated the debit order. This amounts to theft. I send a support ticket, and have not heard back from them, meanwhile I'm feeling the financial consequences of having an unexpected, nearly R700 withdrawn from my account without notice or permission. <br /><br />Terrible company, terrible service, would advise people to stay away. Possibly the worst customer service and administration I've encountered.</p>