Pathetic Service

<p> I contacted Greencom and placed an order on the 15th of July. I was told it would take up to 10 working days to get someone to install the ONT as my complex already had a fibre connection.</p> <p> </p> <p>On the 10th working day I followed up as I had yet to be contacted by anyone to install the ONT.</p> <p> </p> <p>Eventually after a couple more emails someone came through, however they say there was something wrong with the actual fibre and the contractors would have to sort it out.</p> <p> </p> <p>After a month of back and forth emails to all of the Greencom employees ( I had received no response from anyone, so I decided to cc the whole company) I decided to cancel the order as it was just becoming ridiculous.</p> <p> </p> <p>No one bothers to give you any feedback or follows up on your complaint. I dealt with Dale who said "Oh I though you were already connected" </p> <p> </p> <p>I emailed 3 times about my cancellation and asked them to collect their router. ( no response to any of cancellation emails mind you)</p> <p> </p> <p>Pathetic service, I would NEVER receommend Greencom.</p> <p> </p>