Greencom: Poor service

<p>I registered an additional fibre line in the Sunninghill area in March 2017. The process was not followed through correctly which has resulted in our fibre line being down for 10 days.</p> <p> </p> <p>I have been moved from pillar to post by various departments at Greencom. Eventually I escalated the matter to Mr Colin Roberts, The Business Development Director. Contrary to his assurances he has failed to provide me with feedback. My e-mail and telephone call have been ignored.</p> <p> </p> <p>I was asked to resubit my application which I have done. One of his staff have advised me that generally the process takes 14 days from application however they are not sure what is being done.</p> <p> </p> <p>I appreciate the effort made by some of the team members, however I am very disapointed with the lack of service received from Colin Roberts. </p>