Disgusting service

We are one of Greencom's top paying clients. We have a 100 meg line with them and every month we seem to be running into the same problem - invoicing.

If I'm not being invoiced twice, billed the wrong amounts or sent the wrong account, I am being avoided by Carmen Boshoff (who I initially thought was helpful, alas, she has done everything in her power to avoid a promise her and her staff made to me)

After receiving such terrible service, Greencom had promised us a discount on our first invoice which, included the installation fee. Being naive and all, I didnt stop to think I needed this in writing as I didnt believe that a startup company with next to no support, would deliberately go against their customers and to try and make the wrong impression - but I was wrong.

I then contacted Lele Khanyile after Candice/Candy put the phone down on my partner and then immediately suspended our line with no warning (shocking, I know) I am not too sure what her role is but she confirmed "the only invoice due is #4436" yet I am being sent other apparent outstanding accounts from Greencom and I have the POPs to back it.

Not only that, I am still being sent multiple different versions of #4436 and it seems every time we receive INV #4436, the amounts invoiced, are higher and dont make sense.

Greencom constantly goes back on their word and it truly seems they dont have any idea what is going on in their account departments and for this reason, I urge you all to STAY AWAY