JJ
Jeremy J

1 reviews | Active since Jan 2026

30 Aug 2026, 13:48

Holding deposit not released after 2 weeks

I return the rental W166 August 2026 at East London Airport. The R9000 deposit hold hasn't yet been lifed. Been waiting for 2 weeks for it to be lifted. Extremely bad customer service.

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Replies (4)
JJ
Jeremy J's update30 Aug 2026, 13:50
Reviewer Update
I return the rental 16 August 2026 at East London Airport. The R9000 deposit hold hasn't yet been lifed. Been waiting for 2 weeks for it to be lifted. Extremely bad customer service. Been promised that the hold will be lifted within max 5 working days


JJ
Jeremy J's update30 Aug 2026, 13:56
Reviewer Update
Returned the rental vechile on 16 August 2026, still waiting for the R9000 access hold to be lifted from credit card. Ref: CJT-***
JJ
Jeremy J's update02 Sept 2026, 13:22
Reviewer Update
When are you planning to release/refund my deposit!??? Been sending you emails and calling you without success. Unacceptable.
JJ
Jeremy J's update11 Sept 2026, 18:19
Reviewer Update
Still waiting for the deposit I paid. Been now waiting long